Fortunica Legal Information

Operator details, licensing and copyright information for the Fortunica platform.

Fortunica Legal Information

Operator Details

The Fortunica platform is operated by Winstar N.V., registered at Hamchako, Mutsamudu, Anjouan, Union of Comoros. This page sets out the legal information a player is entitled to know about the entity behind the website.

Licence and Regulator

Winstar N.V. holds Anjouan Offshore Financial Authority Gaming Licence No. ALSI-202501022-F11. This is an offshore licence and does not constitute authorisation by any Australian domestic regulator; players connecting from Australia remain responsible for confirming that use of an offshore gaming platform is lawful for them before registering.

Dispute Resolution

A player with an unresolved complaint should first raise it with Fortunica support through live chat or by email at [email protected], providing full details of the account and the matter in question. If the complaint cannot be resolved directly, it may be escalated to the licensing regulator, Anjouan Offshore Financial Authority, in line with the escalation process described in the terms and conditions.

All text, graphics, game artwork, logos and other content on the Fortunica website are protected by copyright and remain the property of Winstar N.V. or the respective game studios that supply them, including providers such as Booongo, Gamzix, Evoplay and Vivo Gaming. Game titles, studio names and associated trademarks belong to their respective owners and are used under licence or with permission.

Person Responsible for the Website’s Content

Winstar N.V., as the licensed operator, is responsible for the content published on the Fortunica website, including marketing pages, game descriptions and promotional material.

Disclaimer of Liability

Where the Fortunica website references or links to third-party resources, including responsible gambling organisations, Fortunica is not responsible for the content, accuracy or availability of those external resources and does not endorse them beyond the specific purpose for which they are referenced.

Contact Details

For legal or operator enquiries, contact [email protected]. A dedicated telephone line is not currently published; live chat and email remain the primary contact channels.