Fortunica Responsible Gaming

Gambling as Entertainment

Gambling on Fortunica is intended as a form of entertainment, not a way to make money or resolve financial difficulty. Setting a budget before a session begins, and treating that budget as the cost of entertainment rather than an investment, is the single most effective habit for staying in control. Never gamble with money set aside for essential expenses.

Signs of Problem Gambling Behaviour

Warning signs include spending more time or money gambling than intended, chasing losses with larger bets, gambling to escape stress or low mood, borrowing money to fund play, and neglecting work, study or relationships because of time spent on the platform. Noticing any of these patterns early makes it far easier to use the tools below before the behaviour becomes harder to change.

Age Verification

Registration on Fortunica is restricted to players aged 18 and over across all of Australia, and identity documents are checked during KYC review to confirm date of birth. Parents and guardians who share a household with someone under 18 are encouraged to install device-level or router-level parental control software to prevent access to gambling websites and apps from shared devices.

Self-Limitation Tools

Fortunica’s account settings include deposit limits on a daily, weekly or monthly basis, betting and session-duration limits, a temporary time-out ranging from a few hours to several days, and self-exclusion for a fixed period of up to 6 months or on a permanent basis. Tightening a limit takes effect immediately once confirmed; loosening or removing a limit only takes effect after a cooling-off period, so a decision made in a moment of difficulty cannot be reversed on impulse. These tools are managed from account settings or by contacting support for assistance.

Where to Get Help

Free, confidential and independent support is available to anyone in Australia affected by gambling, whether as a player or as someone close to one.

Gambling Help Online offers free, 24/7 counselling and information for Australians on 1800 858 858.

BetStop is the Australian Government’s National Self-Exclusion Register, covering licensed Australian wagering operators. It does not extend to Fortunica’s own account-level self-exclusion tools described above, which are set directly through Fortunica’s account settings or support team.

Lifeline provides 24-hour crisis support for anyone in distress, including gambling-related distress, on 13 11 14.

Gambler’s Help offers free counselling and financial support services for people affected by gambling, also reachable on 1800 858 858.